Essence of Nature, etc. offers the following Returns Policy:
NO UNAUTHORIZED RETURNS WILL BE ACCEPTED OR CREDITED.
1. Orders: Once an order is submitted, we cannot change, delete or add any items to the order. This will ensure accuracy and help to expedite the order process.
2. Returns: All purchases of scented products (i.e. perfume oils, lotions, soaps, incense, etc.) are final; we cannot credit, refund or exchange these items due to the nature of the product.
3. Errors: If an error occurs on our part, please report within 48 hours of receipt of the order. Claims made after 48 hours may be denied. Please inspect your order upon receipt.
4. Freight Damage: Claims must be reported within 24 hours to the carrier and to Essence of Nature, etc. Damages occasionally occur during transit. NOTICE: Monthly promotions require a minimum purchase amount of $50.00 to receive discount!